Frequently Asked Questions

Get the healthcare support you deserve.

Whether you're managing a chronic condition, facing a new diagnosis, or prioritizing prevention, we're here to help you navigate your healthcare journey. Our concierge case management services are tailored to your unique needs — providing expert guidance, personalized solutions, and the advocacy you need to achieve your health goals.


Find answers to common questions below, or contact us directly to discuss how we can support you.

Frequently asked questions about Concierge Health Case Management

  • What is case management for elderly individuals?

    Case management is a coordinated approach to assisting elderly individuals with their medical, social, and personal care needs. Our case managers work to ensure seniors receive the support they need to maintain their independence and quality of life. 

  • Who can benefit from case management services?

    Our services are designed for seniors who need assistance with healthcare coordination, daily living activities, home care services, or navigating community resources. Family caregivers may also benefit from our support in managing their loved one’s care. 

  • How do I know if my loved one needs case management?

    If your loved one is struggling with daily tasks, managing medications, attending medical appointments, or living independently, case management can help by providing tailored support and connecting them with necessary services. 

  • What services do you offer?

    We offer a range of services, including:


    •  Care coordination and planning
    •  Assistance with medical appointments
    •  Medication management support
    •  Home care referrals and assistance
    •  Social services and community resource navigation
    •  Advocacy for seniors' rights and well-being

  • Do you provide in-home visits?

    Yes, we provide in-home visits to assess needs, create care plans, and ensure the proper services are in place for the individual. 

  • Can you help with housing or assisted living placement?

    Yes, we assist in finding appropriate housing options, including assisted living facilities, nursing homes, and other senior living arrangements based on individual needs and preferences. 

  • How much do case management services cost?

    Costs vary depending on the level of support needed. Please contact us for a personalized consultation and pricing details. 

  • Does insurance cover case management services?

    Coverage depends on the individual’s insurance plan. Some services may be covered by Medicare, Medicaid, or private insurance. We can help navigate your options. 

  • How do I get started with case management services?

    Simply contact us via phone, email, or our online form to schedule an initial consultation. We will assess the individual’s needs and develop a personalized care plan. 

  • What should I expect during the first consultation?

    During the first consultation, we will discuss the individual's health, living situation, and care needs. We will also review available services and develop a care plan tailored to their specific requirements. 

  • Can family members be involved in the care planning process?

    Absolutely! We encourage family involvement and will work closely with relatives to ensure the best possible care for their loved ones.